Privacy Policy
Introduction
- Marvel Oaks Solicitors is the trading name of Marvel Oaks Solicitors Ltd and the registered (main) office at 2A Median, Hackney, London E5OPL where the owner and other members of staff are available for inspection.
- Marvel Oaks Solicitors is registered with and regulated by the Solicitors Regulation Authority with the main office registered under SRA no. is 8000244
- Marvel Oaks Solicitors provide legal services only to clients above the age of 18 unless where an express consent has been provided by a person with parental responsibility who remains at all times liable to explain this Privacy Policy and the Terms of Use Agreement to their dependents.
- Marvel Oaks Solicitors conduct a non-stop surveillance of its office premises by way of CCTV for quality, safety and training purposes and retains video materials so obtained.
Collection of Personal Data
- Marvel Oaks Solicitors collect personal data of all prospective and current clients for the purposes of providing legal services.
- Marvel Oaks Solicitors also collect personal data of individuals other than clients where such data is provided by clients, who are
authorised to disclose any such data, in the course of providing requested or contracted legal services or pursuant to statutory obligations. - Marvel Oaks Solicitors collect all forms of personal data which is required to effectively provide requested or contracted legal services or pursuant to statutory obligations and therefore may include, but not be limited to:
- Identity;
- Contact;
- Finances;
- Health;
- Family;
- Employment;
- Criminal record;
- Immigration status;
- Marvel Oaks Solicitors collect prospective and current clients’ personal data by way of telephone, email, post, through its websites and in person.
Access to Personal Data
- Access to clients’ personal data stored by Marvel Oaks Solicitors is at all times restricted only to the current employees of Marvel Oaks Solicitors.
- Access to clients’ personal data stored by Marvel Oaks Solicitors may be made from the main office and the branch office as well as remotely from other locations.
- Access to clients’ personal data stored by Marvel Oaks Solicitors is at all times restricted only to the purposes of providing
requested or contracted legal services and other statutory purposes such as anti-money-laundering checks or audits. - Marvel Oaks Solicitors allow current clients to access their personal data and obtain a copy thereof, free of charge, while their
case is pending. - Marvel Oaks Solicitors allow clients to update their personal data at any time by way of email ([email protected]),
telephone (020 986 2669), post or at its premises.
Processing of Personal Data
- Marvel Oaks Solicitors process personal data based on requested or contracted legal services or pursuant to statutory
obligations including, but not be limited to, countering of money-laundering schemes. - Marvel Oaks Solicitors use collected personal data in the course of providing requested or contracted legal services for the
purposes including, but not limited to:- Verifying their authenticity;
- Conducting required anti-money-laundering checks;
- Communicating with clients and other interested parties;
- Preparing legal documentation;
- Seeking advice from 3rd parties;
- Responding to complaints.
Storage of Personal Data
- Marvel Oaks Solicitors store clients’ personal data in the form of soft copy and hard copy.
- Soft copy of clients’ personal data is stored securely on Marvel Oaks Solicitors computers and an online cloud.
- Hard copy of clients’ personal data is stored securely at the Marvel Oaks Solicitors office premises and an additional storage location.
Sharing of Personal Data
- Marvel Oaks Solicitors may share clients’ personal data with 3rd parties only where it is required to effectively provide contracted
legal services or pursuant to statutory obligations, which may include, but not be limited to:- HM Courts & Tribunals;
- The Home Office, UKVI
- HM Revenue and Customs (HMRC)
- Solicitors Regulation Authority (SRA)
- External auditors;
- Legal counsels;
- Other parties to legal proceedings.
- Marvel Oaks Solicitors do not at any time share clients’ personal data with 3rd parties for marketing or any other commercial
purposes.
Disposal of Personal Data
- Marvel Oaks Solicitors return all of clients’ original documentation upon the closure of each file unless a right of lien has been exercised due to outstanding fees.
- Marvel Oaks Solicitors store clients’ personal data for a period of 6 years after the closure of each file, according to the
requirements imposed by the Solicitors Regulation Authority (SRA Handbook, Rule 10). - Marvel Oaks Solicitors allow former clients to obtain, within 7 days of making a request, a copy of their personal data anytime
during a period of 6 years after the closure of each file, in exchange for an administrative fee. - Marvel Oaks Solicitors may transfer a copy of former clients’ personal data after the closure of their file to other organisations
where such a transfer is requested on behalf of such former clients
by their current legal representatives. - Marvel Oaks Solicitors delete all personal data of all former clients after 6 years of the closure of each file.
Uses of Website
- This Privacy Policy applies solely to the website operated by
Marvel Oaks Solicitors. - https://www.marveloakssolicitors.co.uk/
- Information found on Marvel Oaks Solicitors websites concerning services offered is presented only for reference purposes
and cannot be deemed binding on Marvel Oaks Solicitors. - All Marvel Oaks Solicitors websites may contain links to other websites and Marvel Oaks Solicitors do not accept any responsibility
over privacy policies of such websites; all current and prospective clients of Marvel Oaks Solicitors are encouraged to familiarise
themselves with privacy policies of all websites they visit. - Marvel Oaks Solicitors website use cookies and by using those websites and agreeing to this Privacy Policy, the user consents to Marvel Oaks Solicitors Ltd using cookies in accordance with the terms of this Policy.
- Cookies are small pieces of data sent from a website and stored on the user’s computer/device by the user’s web browser
while the user is browsing and its main purpose is to identify users when they revisit the web site days or weeks later. - Marvel Oaks Solicitors use the following types of cookies on its websites, for the following purposes:
- Google cookies: Marvel Oaks Solicitors use Google Analytics to analyse the use of its websites; Google Analytics generates statistical and other information about the website use by means of cookies, which are stored on users’ computers/device; the information generated relating to Marvel Oaks Solicitors websites is used to create reports about the use of those websites; Google will store and use this information according to Google’s privacy policy (https://policies.google.com/privacy);
- Session cookies: Marvel Oaks Solicitors use session cookies which are a core system cookie which are used to maintain website functions; they exist only in temporary memory while the user navigates the website and are normally deleted by a web browser
when the user closes the browser. - This website uses high-level (128/256 bit) Secure Sockets Layer (SSL) encryption technology from one of the world leaders in
security software, Comodo; the SSL encryption protocol secures communication over the Internet and makes all the information sent through website forms unreadable to any person or robot trying to intercept it; all forms on this website have up to 256-bit encryption to protect personal information and data from unwanted access or to transmit data confidentially. - Unfortunately, the transmission of information via the internet is not completely secure and although Marvel Oaks Solicitors do its
best to protect personal data of its current and prospective clients, no guarantee may be made as to the security of any data
transmitted to the website and, as such, any such transmission is conducted at each individual’s own risk; once Marvel Oaks Solicitors have received transmitted information, strict procedures and security features are used to try to prevent any unauthorised access.
Final Remarks
- Marvel Oaks Solicitors have designated Mr Mojeed Olaobaju, a Solicitor and the Office Manager of Marvel Oaks Solicitors, as the
Data Protection Officer (DPO) being responsible for the protection of clients’ personal data. - Clients of Marvel Oaks Solicitors who are not satisfied with the manner in which their personal data is collected, stored, used or retained may in the first place submit a complaint to the Data Protection Officer (DPO) at [email protected].
- Clients of Marvel Oaks Solicitors who are not satisfied with the manner in which their personal data is collected, stored, used or retained and who fail to receive satisfactory response from the Data Protection Officer (DPO) have a right to submit an official complaintto the Information Commissioner’s Office (https://ico.org.uk/).
- By requesting the provision of legal services from Marvel Oaks Solicitors, or contracting with Marvel Oaks Solicitors for the same,
prospective and current clients of Marvel Oaks Solicitors consent to the collection, storage, use and retention of their personal data for a period of up to 6 years on the terms of this Privacy Policy