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Privacy Policy

Introduction

  1. Marvel Oaks Solicitors is the trading name of Marvel Oaks Solicitors LtdĀ and the registered (main) office at 2A Median, Hackney, London E5OPL where the ownerĀ and other members of staff are available forĀ inspection.
  2. Marvel Oaks Solicitors is registered with and regulated by theĀ Solicitors Regulation Authority with the main office registered underĀ SRA no. is 8000244
  3. Marvel Oaks Solicitors provide legal services only to clients aboveĀ the age of 18 unless where an express consent has been providedĀ by a person with parental responsibility who remains at all timesĀ liable to explain this Privacy Policy and the Terms of Use AgreementĀ to their dependents.
  4. Marvel Oaks Solicitors conduct a non-stop surveillance of its officeĀ premises by way of CCTV for quality, safety and training purposesĀ and retains video materials so obtained.

Collection of Personal Data

  1. Marvel Oaks Solicitors collect personal data of all prospective andĀ current clients for the purposes of providing legal services.
  2. Marvel Oaks Solicitors also collect personal data of individuals otherĀ than clients where such data is provided by clients, who are
    authorised to disclose any such data, in the course of providingĀ requested or contracted legal services or pursuant to statutoryĀ obligations.
  3. Marvel Oaks Solicitors collect all forms of personal data which is required to effectively provide requested or contracted legal services or pursuant to statutory obligations and therefore may include, but not be limited to:
    • Identity;
    • Contact;
    • Finances;
    • Health;
    • Family;
    • Employment;
    • Criminal record;
    • Immigration status;
  4. Marvel Oaks Solicitors collect prospective and current clientsā€™ personal data by way of telephone, email, post, through its websites and in person.

Access to Personal Data

  1. Access to clientsā€™ personal data stored by Marvel Oaks Solicitors isĀ at all times restricted only to the current employees of Marvel OaksĀ Solicitors.
  2. Access to clientsā€™ personal data stored by Marvel OaksĀ Solicitors may be made from the main office and the branch officeĀ as well as remotely from other locations.
  3. Access to clientsā€™ personal data stored by Marvel OaksĀ Solicitors is at all times restricted only to the purposes of providing
    requested or contracted legal services and other statutory purposesĀ such as anti-money-laundering checks or audits.
  4. Marvel Oaks Solicitors allow current clients to access theirĀ personal data and obtain a copy thereof, free of charge, while their
    case is pending.
  5. Marvel Oaks Solicitors allow clients to update their personalĀ data at any time by way of email ([email protected]),
    telephone (020 986 2669), post or at its premises.

Processing of Personal Data

  1. Marvel Oaks Solicitors process personal data based onĀ requested or contracted legal services or pursuant to statutory
    obligations including, but not be limited to, countering of money-laundering schemes.
  2. Marvel Oaks Solicitors use collected personal data in theĀ course of providing requested or contracted legal services for the
    purposes including, but not limited to:
    • Verifying their authenticity;
    • Conducting required anti-money-laundering checks;
    • Communicating with clients and other interested parties;
    • Preparing legal documentation;
    • Seeking advice from 3rd parties;
    • Responding to complaints.

Storage of Personal Data

  1. Marvel Oaks Solicitors store clientsā€™ personal data in the formĀ of soft copy and hard copy.
  2. Soft copy of clientsā€™ personal data is stored securely on MarvelĀ Oaks Solicitors computers and an online cloud.
  3. Hard copy of clientsā€™ personal data is stored securely at theĀ Marvel Oaks Solicitors office premises and an additional storageĀ location.

Sharing of Personal Data

  1. Marvel Oaks Solicitors may share clientsā€™ personal data withĀ 3rdĀ parties only where it is required to effectively provide contracted
    legal services or pursuant to statutory obligations, which mayĀ include, but not be limited to:
    • HM Courts & Tribunals;
    • The Home Office, UKVI
    • HM Revenue and Customs (HMRC)
    • Solicitors Regulation Authority (SRA)
    • External auditors;
    • Legal counsels;
    • Other parties to legal proceedings.
  2. Marvel Oaks Solicitors do not at any time share clientsā€™Ā personal data with 3rdĀ parties for marketing or any other commercial
    purposes.

Disposal of Personal Data

  1. Marvel Oaks Solicitors return all of clientsā€™ originalĀ documentation upon the closure of each file unless a right of lienĀ has been exercised due to outstanding fees.
  2. Marvel Oaks Solicitors store clientsā€™ personal data for a periodĀ of 6 years after the closure of each file, according to the
    requirements imposed by the Solicitors Regulation Authority (SRAĀ Handbook, Rule 10).
  3. Marvel Oaks Solicitors allow former clients to obtain, within 7Ā days of making a request, a copy of their personal data anytime
    during a period of 6 years after the closure of each file, in exchangeĀ for an administrative fee.
  4. Marvel Oaks Solicitors may transfer a copy of former clientsā€™Ā personal data after the closure of their file to other organisations
    where such a transfer is requested on behalf of such former clients
    by their current legal representatives.
  5. Marvel Oaks Solicitors delete all personal data of all formerĀ clients after 6 years of the closure of each file.

Uses of Website

  1. This Privacy Policy applies solely to the website operated by
    Marvel Oaks Solicitors.
  2. Ā https://marveloakssolicitors.co.uk/
  3. Information found on Marvel Oaks Solicitors websitesĀ concerning services offered is presented only for reference purposes
    and cannot be deemed binding on Marvel Oaks Solicitors.
  4. All Marvel Oaks Solicitors websites may contain links to otherĀ websites and Marvel Oaks Solicitors do not accept any responsibility
    over privacy policies of such websites; all current and prospectiveĀ clients of Marvel Oaks Solicitors are encouraged to familiarise
    themselves with privacy policies of all websites they visit.
  5. Marvel Oaks Solicitors website use cookies and by using thoseĀ websites and agreeing to this Privacy Policy, the user consents toĀ Marvel Oaks Solicitors Ltd using cookies in accordance with theĀ terms of this Policy.
  6. Cookies are small pieces of data sent from a website andĀ stored on the userā€™s computer/device by the userā€™s web browser
    while the user is browsing and its main purpose is to identify usersĀ when they revisit the web site days or weeks later.
  7. Marvel Oaks Solicitors use the following types of cookies on itsĀ websites, for the following purposes:
  8. Google cookies: Marvel Oaks Solicitors use Google Analytics toĀ analyse the use of its websites; Google Analytics generatesĀ statistical and other information about the website use by means ofĀ cookies, which are stored on usersā€™ computers/device; theĀ information generated relating to Marvel Oaks Solicitors websites isĀ used to create reports about the use of those websites; Google willĀ store and use this information according to Googleā€™s privacy policyĀ (https://policies.google.com/privacy);
  9. Session cookies: Marvel Oaks Solicitors use session cookiesĀ which are a core system cookie which are used to maintain websiteĀ functions; they exist only in temporary memory while the userĀ navigates the website and are normally deleted by a web browser
    when the user closes the browser.
  10. This website uses high-level (128/256 bit) Secure SocketsĀ Layer (SSL) encryption technology from one of the world leaders in
    security software, Comodo; the SSL encryption protocol securesĀ communication over the Internet and makes all the information sentĀ through website forms unreadable to any person or robot trying toĀ intercept it; all forms on this website have up to 256-bit encryptionĀ to protect personal information and data from unwanted access orĀ to transmit data confidentially.
  11. Unfortunately, the transmission of information via the internetĀ is not completely secure and although Marvel Oaks Solicitors do its
    best to protect personal data of its current and prospective clients,Ā no guarantee may be made as to the security of any data
    transmitted to the website and, as such, any such transmission isĀ conducted at each individualā€™s own risk; once Marvel Oaks SolicitorsĀ have received transmitted information, strict procedures andĀ security features are used to try to prevent any unauthorisedĀ access.

Final Remarks

  1. Marvel Oaks Solicitors have designated Mr Mojeed Olaobaju, aĀ Solicitor and the Office Manager of Marvel Oaks Solicitors, as the
    Data Protection Officer (DPO) being responsible for the protection ofĀ clientsā€™ personal data.
  2. Clients of Marvel Oaks Solicitors who are not satisfied with theĀ manner in which their personal data is collected, stored, used orĀ retained may in the first place submit a complaint to the DataĀ Protection Officer (DPO) atĀ [email protected].
  3. Clients of Marvel Oaks Solicitors who are not satisfied with theĀ manner in which their personal data is collected, stored, used orĀ retained and who fail to receive satisfactory response from the DataĀ Protection Officer (DPO) have a right to submit an official complaintto the Information Commissionerā€™s Office (https://ico.org.uk/).
  4. By requesting the provision of legal services from Marvel OaksĀ Solicitors, or contracting with Marvel Oaks Solicitors for the same,
    prospective and current clients of Marvel Oaks Solicitors consent to the collection, storage, use and retention of their personal data for a period of up to 6 years on the terms of this Privacy Policy

SRA No.: 8000244

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